Shipping Policy

Thanks for choosing Tazori Collection! Our commitment is to provide you with a seamless and enjoyable shopping experience. Please review our Shipping Policy for detailed information on how we manage the shipment of your orders.

Order Processing:

Orders are processed within 1 business day after payment confirmation.

Shipping Methods:

 

 

Select from a range of shipping options to suit your needs, including Standard Shipping, Expedited Shipping, and International Shipping (where applicable). Shipping costs and delivery times will vary depending on the method chosen.

Shipping Costs:

For Orders in Canada:

  • Standard Shipping: Free
  • Expedited Shipping: Calculated at checkout

For Orders in the USA:

  • Standard Shipping: Free
  • Expedited Shipping: Calculated at checkout

For International Orders:

  • Standard Shipping: Free
  • Expedited Shipping: Calculated at checkout


Estimated Delivery Times:

Generally, the expected delivery timeframe spans from 3 to 10 business days.

International Shipping and Import Duties:

 

We ship internationally directly from Canada (no import duties on Canadian orders).
USA Orders: Orders placed from the USA are exempt from import duties/taxes for order values under $800 USD.
Customers outside of Canada and the United States may incur import duties/taxes determined by the destination country. We do not collect these fees and are not responsible for taxes imposed by the destination country.

Address Accuracy:

 

 

Ensure that your shipping address is accurate and complete to avoid delivery issues.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Order Changes and Cancellations:

 

 

After placing an order, modifications and cancellations may be challenging due to our rapid order processing.
Review your order thoroughly before finalizing the purchase.

Undeliverable Packages:

 

 

If a package is undeliverable or returned to us (due to an incorrect address, being unclaimed, or refused), the customer is responsible for the reshipment costs.
A refund for the product cost will be issued, with shipping fees excluded.

Lost or Damaged Packages:

 

 

We prioritize the safe arrival of your order and take necessary precautions.
If your order arrives damaged or is lost during transit, contact our customer support within 7 days of the delivery date. We will promptly investigate the issue and offer an appropriate solution.

Contact Us:

If you have any inquiries or concerns regarding our shipping policy, feel free to reach out to our customer support team.
Thank you for choosing Tazori Collection for your shopping needs!